Terms of Service

Effective Date: January 24, 2025

Welcome to CarClimate Pro! By using our website, purchasing our products, or interacting with our services, you agree to these Terms of Service. Please read them carefully before using our services.

1. General Terms

CarClimate Pro provides vehicle climate control products designed for comfort and convenience. By accessing our website, you agree to comply with these terms and all applicable laws. If you do not agree, please discontinue use of our services.

2. Product Information & Availability

  • We strive to provide accurate product descriptions and pricing but do not guarantee that all information is error-free.
  • We reserve the right to update or correct product details at any time.
  • Product availability may vary, and we may discontinue items without notice.

3. Orders & Payments

  • All orders must be placed with accurate billing and shipping information.
  • We accept major credit/debit cards and secure payment methods.
  • Orders are processed upon payment confirmation.
  • We reserve the right to cancel or refuse any order at our discretion.

4. Shipping & Delivery

  • Orders are typically processed within 1-2 business days.
  • Shipping times vary based on location. We are not responsible for carrier delays.
  • Please ensure your shipping address is correct, as we are not liable for delivery issues due to incorrect addresses.

5. Returns & Refunds

We offer a 100% money-back guarantee or replacement if your product is defective or damaged during shipping. To qualify:

  • You must contact us within 3 days of delivery.
  • A full refund or replacement will be issued once your claim is reviewed.

Returns or refunds will not be accepted if:

  • Your order does not arrive due to an incorrect shipping address provided by you.
  • You are unhappy with the product but it is not defective or damaged.
  • The item has been used, altered, or damaged after delivery.

We reserve the right to deny refunds or returns if the item does not meet these conditions.

6. Order Cancellations & Changes

4-Hour Grace Period

  • Customers have 4 hours from the time of purchase to make changes or request a cancellation.

Cancellation of Unfulfilled Orders

  • If an order has not yet been fulfilled, we can accommodate cancellation requests.

Fulfilled Orders

  • Once an order is fulfilled and shipping has started, we cannot cancel or modify the order.

To request a cancellation or modification, please contact us at:
Email: carclimatepro@gmail.com
Phone: 682-402-9143

7. Warranty & Liability

  • All products come with a one-year warranty against manufacturing defects.
  • This warranty does not cover damage due to misuse, accidents, or unauthorized modifications.
  • CarClimate Pro is not liable for any indirect, incidental, or consequential damages resulting from product use.

8. Privacy Policy

Your privacy is important to us. We collect and use personal information in accordance with our Privacy Policy.

What Personal Information We Collect

The types of personal information we collect depend on how you interact with our website. This may include:

  • Name, contact information, and payment details for order processing.
  • Device and browsing information for website functionality and security.

For more details, please refer to our Privacy Policy on how we collect, use, and protect your data.

9. Cookies & Tracking

We use cookies to enhance your experience on our website. You can manage or disable cookies through your browser settings. However, disabling cookies may affect certain features.

For more information, visit Shopify’s Cookie Policy.

10. Your Rights

Depending on your location, you may have rights regarding your personal data, such as:

  • Accessing, deleting, or correcting your personal information.
  • Opting out of marketing communications.

To exercise your rights, please contact us at:
Email: carclimatepro@gmail.com
Phone: 682-402-9143

11. Modifications to Terms

CarClimate Pro reserves the right to update these Terms of Service at any time. Any changes will be posted here with an updated "Last Updated" date. Continued use of our website constitutes acceptance of the revised terms.

12. Contact Us

For any questions or concerns regarding these Terms of Service, please contact us:

Email: carclimatepro@gmail.com
Phone: 682-402-9143

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